Services Offered

• Offshore revenue management services
• Managed governance
• Transformational outsourcing

As a leading provider of revenue cycle processing and receivables management services, TSIT reducesyour human resources related costs by as much as 30-40% through a global delivery model. Whether you are ahospital, physician billing company or a physician practice, our team of highly skilled billing and collectionsprofessionals will accelerate your organization’s progress by reducing the cost to collect, improve net collections,and apply technology to reduce effort as well as rework.

Predictable results in terms of better process performance, quality, and turnaround time combine with ourproprietary, collaborative TSIT Revenue Cycle suite let you manage your revenue cycle like never before.

Gain from our expertise in delivering high volume, complex transaction processing, coding and follow-upservices.

From scheduling to collections, our customized solutions help accelerate as well as improve overall cash flow so that you find the money you need to grow your business.

We create a new level of visibility into your revenue cycle’s performance and create a collaborative, customizedworking model by applying technology, expertise and most of all, committed revenue cycle specialists.

Whether you would like us to build a full revenue cycle management program or trust us with one or more of your critical processes, rely on our customized solutions to get quicker resolution, successful conversions, maximize collections, and higher returns on investments

TSIT has a large team of AR follow up professionals who can identify patient accounts thatneeds to be followed up and take necessary action to collect unpaid claims and underpaid claims.

Our Services in Account Receivable include:

• AR analysis
• AR Denial analysis
• Insurance follow-up
• Self-pay follow-up

Daily reconciliation of the payments and receipts entered into the system with the documents received from the clients

• Daily reconciliation of the charges posted
• Coding checks and validations done on routine basis.
• Regular checks on the updations of coding policies
• Regular Audit of Account Receivables including ageing analysis

An independent audit team is constantly verifying all aspects of the process is in compliance with the clients requirements.

Software and Scanning

TSIT employees are well versed in numerous US medical billing software packages and practicemanagement systems. We also help implement the latest scanning technology at each of our clientfacilities in order to reduce paper transactions, which virtually eliminates transmitting errors and improvesthe workflow process.

Administrative simplification and privacy of protected health information that have far-reaching effects forProviders, Payers, Managed Care Organizations, their business associates, and any entity storing, processing, and transmitting healthcare information.

In addition, the Act includes provisions for improving and monitoring the security and confidentiality of any records containing health plan member and patient information.

HIPAA Readiness

We take all compliance related concerns of our customers very seriously and we address themproactively. Our delivery centers houses the most technologically advanced infrastructure to handle data security issues. Here is how we go beyond the basics.

Data Confidentiality

In view of the sensitivity associated with the Healthcare Information, all our teams works on fully locked down dumb terminal PC's which don't have a floppy drive, CD drive or a USB port. No process executive hasan email access and there is no movement of data across the globe.

Physical Security

In our delivery center no one is allowed in without screening and no one is allowed to bring in or take any information capture devices including mobile phones and cameras. The facility is truly locked down with access only to authorized individuals in client specific areas protected by card readers and biometric technology enabled secure access systems. A 24x7 security force physically guards the facility from any unauthorized access.

Employee Hiring and Background Checks

Our HR department conducts extensive background checks on all new employees prior to our employee confirmation process. Once confirmed, employees can access our system only with validlogons and passwords. Furthermore access to sensitive information is on a "need to know basis" and weconstantly keep watch to prevent any of our clients' data from being accessed except by authorized employees. In addition, all our employees receive confidentiality training (as required by HIPAA) and must sign confidentiality agreements.

Site Security

Electronic swipe-cards control access to all our facilities and close-circuit cameras monitor the entrancesalong with on-site security personnel on a 24x7 basis. Our team members are not allowed to carry in (orcarry out) any magnetic or other media used for transferring data. All visitors are provided restricted accessand are always accompanied by company staff.

Data Security

TSIT follows practices to ensure data protection and information security. We ensure and guarantee that all information provided by the client for the provision of services is maintained confidentially and disclosures are made only to those actually working on the operation on a need-toknowbasis. We execute a Non-Disclosure Agreement for all data related activities.

Network Security

TSIT provides very restrictive system access policies. The various network accesses are provided with multiple level passwords.

Disaster Recovery

TSIT has 2 levels of redundancy in its backup implementation to make sure that data is not lost irrevocably - onsite and offsite. All business critical data are backed up on Magnetic Media on adaily/weekly basis. Mirror backups are maintained off site for worst case scenarios.